Badak 178 Privacy Policy – Data Security for Malaysian Members

At Badak 178, we understand that privacy is more than a legal obligation — it is the trust you place in us every time you use our Sports Betting, Live Casino, and slots platform. That trust is something we take seriously and protect wholeheartedly.

This Privacy Policy is designed to ensure every member in Malaysia knows exactly what information we collect, why we need it, how it is protected, and what rights you have over that data. We are committed to never selling, renting, or disclosing your personal data to unrelated third parties without your consent.

We encourage you to read this Privacy Policy in full. If you have any questions, our support team is available by email at support@badak178.life or via 24/7 live chat in Bahasa Melayu.

Badak 178 collects various types of information depending on how you interact with our platform. Below is a detailed breakdown of the data categories we collect:

Badak 178 uses collected personal data solely for legitimate purposes necessary to operate the platform safely and efficiently. We do not process your data for any other purpose without first obtaining your consent.

The primary purposes for which we use your personal data are as follows:

• Creating and managing your member account on the platform Badak 178.
• To process deposits and withdrawals in MYR via payment methods such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX.
• To verify your identity as part of the KYC process in compliance with anti-money laundering (AML) legal requirements.
• To provide effective, personalised customer support in Bahasa Melayu.
• Sending you relevant notifications about promotions, bonuses, and platform updates.
• Detecting and preventing fraud, account abuse, and unlawful activity on the platform.
• To comply with legal obligations and regulations applicable in Malaysia.
• Improving the user experience based on usage patterns and member feedback.

Badak 178 does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, there are limited situations where sharing information is necessary and legally permitted:

• Payment Service Providers: Transaction data is shared with authorised payment processors such as FPX providers, DuitNow, and local Malaysian e-wallet providers to facilitate secure financial transactions.
• Technology Service Providers: Technical vendors who assist us in operating the platform — such as hosting providers and cybersecurity services — may have limited access to data strictly necessary for carrying out their assigned tasks.
• Legal Requirements: Badak 178 will disclose required information to Malaysian authorities when legally requested through a court order or official investigation.
• Fraud Prevention: In cases of suspected fraud or unlawful activity, relevant information may be shared with the appropriate law enforcement authorities.

Badak 178 makes serious investments in cybersecurity infrastructure to keep your personal and financial data protected at all times. Here are the security layers we have in place:

• 256-bit SSL Encryption: All data transmitted between your browser and Badak 178's servers is encrypted using the latest TLS protocol, making it unreadable to any unauthorised party.
• Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an additional layer of security during login.
• 24/7 Monitoring: Our systems are continuously monitored to detect any unusual activity or attempted breaches.
• Data Segregation: Member financial data is stored separately from personal data, with strict access controls in place.
• Regular Security Audits: Penetration testing and security audits are conducted regularly by independent experts to identify and patch any vulnerabilities.

In the event of any security incident affecting your personal data, Badak 178 will notify you and the relevant authorities within the timeframe required under Malaysian law.

The Badak 178 platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and help us understand how the platform is being used.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Performance Cookies: To collect anonymised information on how visitors use the platform, helping us improve our services.
• Functional Cookies: Remembering your preferences such as language and display settings to deliver a more personalised experience.
• Analytics Cookies: Helps us understand aggregate platform usage patterns for product improvement purposes.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the Badak 178 platform and may prevent you from logging in or using certain features.

As a Badak 178 member and data subject under the Malaysia PDPA, you have the following rights regarding your personal data:

Badak 178 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.

• Active Account Data: Retained for the duration your account remains active and in use.
• Financial Transaction Data: Retained for a minimum of 7 years in compliance with Malaysian financial and tax legal requirements.
• KYC Data: Retained for a minimum of 5 years after the business relationship ends, in compliance with Malaysia's AML requirements.
• Support Communication Logs: Retained for 2 years for reference and service improvement purposes.
• Inactive Accounts: Account data that has been inactive for more than 3 years may be deleted or anonymised, subject to there being no outstanding claims or investigations.

Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked to you.

The Badak 178 platform may contain references to third-party services such as game providers, payment providers, and technology partners. This Privacy Policy applies solely to the Badak 178 platform and does not cover the privacy practices of any third parties.

We encourage you to read the Privacy Policy of each third-party service you use separately. Badak 178 is not responsible for the privacy practices of any such third parties.

Badak 178 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. Members will be notified of any material changes via email or in-platform notification.

The "Updated" date at the top of this page indicates when this Privacy Policy was last reviewed. Your continued use of the Badak 178 platform after any changes take effect will be considered acceptance of the revised policy.

If you are dissatisfied with how we have handled your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the regulatory body overseeing PDPA compliance in this country.